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“It was like the physio was in the room with me!”

In response to the coronavirus outbreak we are now offering a video and telephone physiotherapy and sports therapy consultation service.

We will carry out an assessment of your injury, ache or pain remotely and offer you individual, expert advice via video or telephone. We will educate you, give you advice and tips then send you an exercise programme that will help your recovery.

How can it help?

The benefits of using video consultations are:

It allows our staff to see you when we’re having a discussion.
You can show us exactly where the issue is – highlighting specific areas of joint and muscle pain.
We can demonstrate exercises, stretches or self mobilisations that you can do at home to reduce pain, improve movement and balance.
You can ask any questions and get detailed answers as you think of them.
We can keep you motivated with your rehabilitation plan
To ease your pain if you are in self isolation
Improve mood
Improve sleep
To progress you on with your exercises
Friendly face to speak too
Advice about what is best to do if you do have pain

Who we treat?

If you are struggling with lower back or neck pain since working from home, then we can help you.
If lack of exercise is causing your knee pain to flare up, then we can help you.
If you are struggling with shoulder pain after overdoing it in the garden or with home exercises, then we can help you
If you have overdone it with cycling, running, sailing, golf or tennis then we can help
Based on the above video consultations will allow us to give you better and tailored clinical advice

What to expect?

We will carry out an assessment of your injury remotely and offer you individual, expert advice. We will educate you, give you advice and tips then send you an exercise programme that will help your recovery.

See our You Tube channel for more information about our physiotherapy video consultation service –

Is it easy to use?

It is really easy to use. We will send you a link to the video call, when your appointment time comes you click on the link and we connect online via video.

Zoom is our preferred platform but we can also offer telephone consultations if you would prefer

We can help you with queries and the set up.

What will I need?

To carry out a video consultation you will need to have:

An internet connection
An email address that we can send your video consultation invitation to
A device (laptop, computer, iPad, tablet or phone) with video / web cam facilities

How do I book an appointment?

To book your first appointment with us:

Book Online

You can book online here

Call Us

Give us a call on 07835 712306. Our phone lines are open from 8am-5pm weekdays.

Email Us

Email us at enquiries@physio-logical.net.
Will my insurance company cover this?

We have received confirmation from Bupa, Axa and Nuffield that video consultations will be covered, we are waiting to hear from other insurance companies. If you want to discuss this, please call us on 07835 712306.