Physio-logical – New Video Consultation Service

Mar 20, 2020

Video Consultation Service

Currently, we are still open for business but with things changing daily we wanted to be able to offer a service to our current and new patients who are self isolating, unwell and unable to get to the clinics. Also, if things progress and we are no longer able to offer manual physiotherapy and sports therapy treatments at our clinics in Havant, Horndean and Rowlands Castle then this is a great service to be able to offer.

As you may or may not be aware due to the coronavirus doctors are not seeing patients for face to face consultations and also NHS physiotherapists are not seeing patients with musculoskeletal problems face to face anymore.

On discussion with our team and following guidance from Government and our Chartered Society of Physiotherapy, we do continue to operate and offer our services to help those who are in pain, struggling with mobility, balance, stiffness and those recovering post operatively.

So, if you are struggling then you can still come into our clinics to help you on your journey to easing those niggles, aches and pains.

If however, you are in the at risk category or are self isolating due to symptoms from the coronavirus then we can help you via our new secure online video consultation service.

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Is it easy to use?

It is really easy to use. We will send you a link to the video call, when your appointment time comes you click on the link and we connect online via video.

We can help you with queries and the set up.

What will it involve?

We will carry out an assessment of your injury remotely and offer you individual, expert advice. We will educate you, give you advice and tips then send you an exercise programme that will help your recovery.

What will I need?

To carry out a video consultation you will need to have:

  • An internet connection
  • An email address that we can send your video consultation invitation to
  • A device (laptop, computer, iPad, tablet or phone) with video / web cam facilities

How much will it cost?

An initial assessment video consultation will cost £58.50 (30-45 minute appointment) and follow up video call appointment will cost £45, lasting 30 minutes. Payment for your appointment will be taken at the time of booking.

How do I book?

You can call us on 07835 712306, email or book online.

Will my insurance company cover this?

So far, we have received confirmation from Bupa, Axa and Nuffield that video consultations will be covered, we are waiting to hear from other insurance companies. If you want to discuss this, please call us on 07835 712306.

How can it help?

  • Keep you motivated with your rehabilitation plan
  • To ease the number of people suffering with pain if you are in self isolation
  • Improve mood
  • Improve sleep
  • Progress on with your exercises
  • Friendly face to speak too
  • Advice about what is best to do if you do have pain
  • Exercises to reduce pain, improve movement and balance
  • Self help tips

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